What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My emailed filled out form has incorrect widget at the top of the email

    Asked by rivercity1224 on September 08, 2016 at 04:42 PM

    why is my filled out form putting the widgit ant the top instead of in order? can you fix it for me

    Page URL:
    https://form.jotform.com/62506190782962

    email template
  • Profile Image
    JotForm Support

    Answered by Mike on September 08, 2016 at 07:16 PM

    The issue should be fixed. I have removed the first widget field {tag} from your email template.

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by rivercity1224 on September 12, 2016 at 02:46 PM
    Hi- thanks but, I would like to have the response of the widget part of the form viewable in my email up in my emails now…we used to be able to have this and now I can only see the response when you open up the attachment…
    Julie Carpenter | deSign Shop Manager
    w 920.567.4043 | www.RiverCityBrands.com
    ...
  • Profile Image
    JotForm Support

    Answered by Mike on September 12, 2016 at 04:34 PM

    The current issue is related to the missing title of the widget. Please add some title to the widget in order to display the whole widget in the emails.

    Thank you.