What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where are my forms?

    Asked by gboulton on April 17, 2012 at 08:14 PM
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    JotForm Support

    Answered by abajan on April 17, 2012 at 08:36 PM

    I'm seeing two forms in your account. Are there supposed to be more? If it's just those but you don't see them, click either the Main or All button when on your My Forms page:

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    Answered by gboulton on April 17, 2012 at 09:24 PM
    Can you please tell me how to change the email were my forms are being sent too. I have the upload feature and I' have not been receiving the the files? So I wanted to change the email were I can receive my uploads..
    Thank you!
    Mrs Jeorgina Boulton
    Sent from my iPhone
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    JotForm Support

    Answered by abajan on April 17, 2012 at 10:04 PM

    Mrs Boulton

    To change the default email address to which notification of submissions are sent, please click the Account Settings button, change your email address and click Update My Account:

    (Click images to zoom to actual size)


    Unfortunately, this will have no effect on existing notifications and you will need to change the Recipient E-mail of those individually:


    Please also see the Receiving Emails on Form Submissions in the Form Emails section of our user guide.

    If you need further assistance, please let us know.