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    Social Media widget: Why it does not share the webpage image on Facebook?

    Asked by navienmarketing on September 08, 2016 at 06:14 PM


    I'm having difficulty getting the social widgets configured correctly. I put in a URL for an image, but it isn't showing up when I go to share. 

    For Google+, the image shows up, for Facebook, its just a bare link that does not look great. How do I fix this? 

    Page URL:

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    JotForm Support

    Answered by Kevin_G on September 08, 2016 at 09:30 PM

    I have checked your webpage and I can see what you're referring, I can also see that you have added the properly meta tags that send the info when sharing the link in social networks: 

    But you have missed the "og:image" property which specifies the image to be taken when the link is shared on Facebook, for example.

    Please add the meta tag as follows:

    <meta property="og:image" content="URL to your image" /> 

    This way you will get the complete information from your link. 

    Once you do that, please go to the Facebook Debugger tool and click on the button "Scrape Again": 


    Here are also some links that will help you to properly set up your website to share on Facebook: 



    Hope this helps.