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My forms are not going to the correct designated email address.Asked by bwomissions on September 08, 2016 at 06:32 PM
hi, I need some immediate assistance. for the last 6 days all of our forms have stopped being emailed to firstname.lastname@example.org they are stopping at the jotform website. we cannot have this i need someone to help me fix this immediately please. I look forward to your quick response.
In His Grace,
Believers World Outreach
Here are the rest of the form links:
o Email the above link to the leader you select. They will need to complete this form on your behalf by the date on your attached mission plan.
I checked our mail logs and it seems like all the emails are being sent successfully to your email address. Your email address is not in the bounce list so the emails are sent correctly. You can also check this on your end by following this guide: How to View All Your Form Email History
Please check your spambox to see if the emails were sent there. Also make sure that email@example.com and firstname.lastname@example.org is in your trusted senders list. To make sure that you receive the emails successfully, please contact your email service provider and ask them to whitelist Jotform's addresses from this list: Whitelisting JotMails IP Addresses.
If the issue still persists, please let us know.