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    GPS Location Widget: Map not showing in submissions

    Asked by ssjairo on September 09, 2016 at 02:53 AM

    Hi Im using GPS location and in the output i have Map, but the map is not showing in the email output or in the PDF file, i can see the coordinates but not the map. Help. thanks

    I try with diferent GPS widgets and none of them shows me the map in the email output.


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    JotForm Support

    Answered by Nik_C on September 09, 2016 at 04:59 AM

    I tested GPS widget on my form and I was able to replicate this error, the map image is not showing. Let me forward this to our backend team for further investigation.

    We'll inform you about the outcome through this thread.


    Thank you!

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    Answered by Tagma1 on December 12, 2016 at 12:10 AM

    any update? I can see the preview in the submissions for the form but not when I save pdf

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    JotForm Support

    Answered by Chriistian on December 12, 2016 at 01:39 AM


    Unfortunately, we haven't hear yet any updates from our backend team. But I can see that the ticket bug of this issue is still open meaning our developers is working on it.

    However, we cannot provide you an ETA of when it will be fixed. Rest assured that you will be informed in this thread if there are any updates.