Why won't it let me access my account due being autosuspended?

  • Profile Image
    Asked on September 09, 2016 at 09:42 AM

    I am having trouble accessing my account, it is saying AUTOSUSPENDED

    this happens when i try to log in.

    What is the reason for this and could you please resolve the issue, 

    Kind Regards


  • Profile Image
    Answered on September 09, 2016 at 10:54 AM

    I see you are unsure of what happened and why your account is suspended.

    So I've done some investigating on your account and found your account was suspended by our system because of a suspicious form you have for " Clash of Clans " game asking for player usernames in the game.

    Doing so is not allowed because we consider that as phishing and it has violated our terms of usage.

    If you are willing to remove the form we will gladly reactivate your account so that you may continue to use it.

  • Profile Image
    Answered on September 12, 2016 at 03:45 AM
    Yes that’s fine if you could remove it for me that would be perfect
    Liam Orritt
    Trainee Estimator
    T: 01253 394411
    Liam Orritt
    Parkinson Building Contractors
    [cid:imagec75cbb.PNG@28c99b03.4fbae5e0] [cid:image4d0654.PNG@4402ab9b.499ef0f4]
    Information contained within this email and any files or documents transmitted with it are confidential. They are solely for the use of the individual or entity to which they are addressed and may contain legally privileged information. If you are not the intended recipient, you must not copy, reproduce or disclose their contents to any other person. Also, please notify the sender and delete it from your computer. All inbound and outbound emails are virus checked by our server. In addition F PARKINSON LTD may monitor email traffic data and also the content of email for the purposes of security
    F PARKINSON is a limited company registered in England and Wales. Registration number: 446626. Registered office: Mowbray Drive, Blackpool, Lancashire, FY3 7UN. Vat Registration Number 153 5104 96
  • Profile Image
    Answered on September 12, 2016 at 04:58 AM

    I have removed the form in question and activated your account. Your account is now active. You can now view your other forms properly.


    Do let us know if you need further assistance.