- LiamAsked on September 09, 2016 at 09:42 AM
I am having trouble accessing my account, it is saying AUTOSUSPENDED
this happens when i try to log in.
What is the reason for this and could you please resolve the issue,
- KadeJMAnswered on September 09, 2016 at 10:54 AM
I see you are unsure of what happened and why your account is suspended.
So I've done some investigating on your account and found your account was suspended by our system because of a suspicious form you have for " Clash of Clans " game asking for player usernames in the game.
Doing so is not allowed because we consider that as phishing and it has violated our terms of usage.
If you are willing to remove the form we will gladly reactivate your account so that you may continue to use it.
- LiamAnswered on September 12, 2016 at 03:45 AMYes that’s fine if you could remove it for me that would be perfect
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- JotForm SupportChriistianAnswered on September 12, 2016 at 04:58 AM
I have removed the form in question and activated your account. Your account is now active. You can now view your other forms properly.
Do let us know if you need further assistance.