What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Bronze vs Silver

    Asked by yeshtx on September 09, 2016 at 10:33 AM

    Can you please explain what the definition of "monthly submissions: is vs. "unlimited total submission storage". We have over 1000 people we are sending lists to and I need a plan that will accommodate those emails and submissions. 

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    JotForm Support

    Answered by BDAVID on September 09, 2016 at 12:05 PM

    First of all, total submission storage limit is only for free accounts. Paid accounts like yours does not have this limit.

    Now, just to let you know, the monthly submissions limit is the total amount of submissions you can receive per month, and the total submissions storage is the total amount of forms that can be stored in an account.

    On a free accounts, you can receive up to 100 submissions per month and store up to 500 submissions in the account. If the storage limit is reached, any new submissions will make the oldest submission to automatically be deleted.

    Let us know if you have more questions.