Am i due for a payment?

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    Answered on September 09, 2016 at 12:02 PM

    I see and believe that you are asking if your are due to pay your subscription plan.

    According to our system your account is currently at a free plan level.

    It looks like you may have had a subscription before but that has already expired as of  7/16/15 which was last year.

    Your account also shows you only have 109 submissions so you are fine there.

    If you have any further questions or concerns then just let us know.

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    Answered on September 09, 2016 at 12:46 PM
    Thanks. I can only see an email. Opposed to a full set of information. Such as the full name, address, phone # etc
    Can you figure out why that its? Last year, I could retrieve that info. Now, I can't
  • Profile Image
    Answered on September 09, 2016 at 01:16 PM

    There is no need to retrieve the previous billing information. Since the account is on free status, all you need to do is to upgrade again using an updated payment method.