Rating Scale field is not displayed in mobile device.

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dmoore17
Asked on September 09, 2016 at 11:24 AM
Hello Jot

I'm having a issue with the Star Rating scale showing up in mobile. I see the stars in the PC window view but not on mobile.

https://form.jotform.com/62504827577161

Please advise.

Thank you

Dan Moore

Britt MFG

Port Huron, MI

dmoore@brittmfg.com
Page URL:
https://form.jotform.com/62504827577161
- scale
- JotForm
- Mobile
- star rating
JotForm Support

ashwin_d
Answered on September 09, 2016 at 01:23 PM

Hello Dan,

I did check your form in mobile device and I am unable to replicate the issue you are having. Rate scale field does gets displayed in mobile device correctly. Please check the screenshot below:

Have you embedded your form in any webpage? Please share the webpage URL and we will take a look.

We will wait for your response.

Thank you!