Rating Scale field is not displayed in mobile device.

  • dmoore17
    Asked on September 9, 2016 at 11:24 AM

    Hello Jot 

     

    I'm having a issue with the Star Rating scale showing up in mobile.  I see the stars in the PC window view but not on mobile. 

    https://form.jotform.com/62504827577161

     

    Please advise. 

     

    Thank you 

     

    Dan Moore

    Britt MFG

    Port Huron, MI

    dmoore@brittmfg.com 

    Page URL: https://form.jotform.com/62504827577161
  • Ashwin JotForm Support
    Replied on September 9, 2016 at 1:23 PM

    Hello Dan,

    I did check your form in mobile device and I am unable to replicate the issue you are having. Rate scale field does gets displayed in mobile device correctly. Please check the screenshot below:

    Rating Scale field is not displayed in mobile device Screenshot 20

     

    Have you embedded your form in any webpage? Please share the webpage URL and we will take a look.

    We will wait for your response.

    Thank you!