What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Docusign question

    Asked by redpelicanmusic on September 09, 2016 at 01:24 PM


    In the jotform blog post that introduces the new Docusign feature, the example is a document with blanks to be signed.  Is this simply an embedded docusign document or is the document/text created with Jotform fields (with Docusign purely for signing).  Thank you!


    Page URL:

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    JotForm Support

    Answered by Kevin_G on September 09, 2016 at 03:29 PM

    There are two widgets in the sample form https://form.jotform.com/62422995000955

    The first widget, the one you're referring with empty fields to be filled, it is the Narrative Fields widget, this can be found on this link: https://widgets.jotform.com/widget/narrative_fields 

    Here is a screenshot: 

    The fields that adds the DocuSign widget are the ones shown in the screenshot below: 

    Once you have set up your DocuSign widget those fields will be shown in your form too and if you want to have the other text and fields from the text above you will need to add the Narrative Fields widget. 

    If you have any question, please let us know. 

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    Answered by redpelicanmusic on September 11, 2016 at 03:03 AM

    Thank you!

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    Answered by Irshad on September 11, 2016 at 09:52 AM

    On behalf of my colleague, you are welcome.

    Feel free to contact us if you have any other question. 

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    Answered by lcoffee on October 12, 2016 at 09:15 AM

    Hello,  We are also working on docusign integration and have a question - can we use a sandbox account from docusign to test or do we need a production account?  thank you.
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    Answered by Irshad on October 12, 2016 at 09:49 AM


    I've moved your question to a separate thread and shall be addressed there shortly.


    Thank you!