JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have checked your account and it has been disabled, this is because on this form https://form.jotformeu.com/62526199240356 you're asking for a username, here is a screenshot of the field:
Please do note that asking for usernames, passwords or other critical info goes against our terms, in order to avoid being blocked again, please read our terms to find what you can and cannot ask in your forms: http://www.jotform.com/terms/
I have removed that field in order to reactivate your account, it should be working now, please check and let us know if you have questions.