Account Disabled. How do I get a response?

  • Profile Image
    skinclinical
    Asked on September 09, 2016 at 05:41 PM

    I need help getting me account turned back on. I didnt do anything intentionally to mess it up. I think it was form I created that triggered phishing filter??

    Please reach out ASAP

  • Profile Image
    BDAVID
    Answered on September 09, 2016 at 07:58 PM

    We apologize for the inconvenience, I could not find any form that would violate our terms of use: https://www.jotform.com/help/8-Terms-of-Use 

    I have re-activated your account already, and white-listed your forms to prevent the phishing system from suspending them again.

    Let us know if you need anything else, we will be glad to assist you.