What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account Disabled. How do I get a response?

    Asked by skinclinical on September 09, 2016 at 05:41 PM

    I need help getting me account turned back on. I didnt do anything intentionally to mess it up. I think it was form I created that triggered phishing filter??

    Please reach out ASAP

    Page URL:
    skinclinicalsf.com/book

    how a how do i phishing filter Getting i need help
  • Profile Image
    JotForm Support

    Answered by BDAVID on September 09, 2016 at 07:58 PM

    We apologize for the inconvenience, I could not find any form that would violate our terms of use: https://www.jotform.com/help/8-Terms-of-Use 

    I have re-activated your account already, and white-listed your forms to prevent the phishing system from suspending them again.

    Let us know if you need anything else, we will be glad to assist you.