I cannot get into my forms.

  • Keith Thirgood
    Asked on September 9, 2016 at 7:44 PM

    The password I have on file does not work. And when I ask for a new password, nothing gets mailed to me.

  • jonathan
    Replied on September 9, 2016 at 10:16 PM

    Can you please tell us your jotform account/username or even your form URL. We will check.

    I currently could not trace your account using the email address you used on this post.

    Thank you.

  • Keith Thirgood
    Replied on September 15, 2016 at 8:27 PM
  • jonathan
    Replied on September 15, 2016 at 9:46 PM

    From the invoice I found the account/username is keiththirgood  

    I also sent a login reset to the email. You can reset the login password if you need to.

    You can login to the account at https://www.jotform.com/login

    Let us know if you need further assistance.