- Keith ThirgoodAsked on September 09, 2016 at 07:44 PM
The password I have on file does not work. And when I ask for a new password, nothing gets mailed to me.
- JotForm SupportjonathanAnswered on September 09, 2016 at 10:16 PM
Can you please tell us your jotform account/username or even your form URL. We will check.
I currently could not trace your account using the email address you used on this post.
- Keith ThirgoodAnswered on September 15, 2016 at 08:27 PM
Does this help. Your latest invoice notice:
- JotForm SupportjonathanAnswered on September 15, 2016 at 09:46 PM
From the invoice I found the account/username is keiththirgood
I also sent a login reset to the email. You can reset the login password if you need to.
You can login to the account at https://www.jotform.com/login
Let us know if you need further assistance.