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Keith ThirgoodAsked on September 9, 2016 at 7:44 PM
The password I have on file does not work. And when I ask for a new password, nothing gets mailed to me.
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jonathanReplied on September 9, 2016 at 10:16 PM
Can you please tell us your jotform account/username or even your form URL. We will check.
I currently could not trace your account using the email address you used on this post.
Thank you.
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Keith ThirgoodReplied on September 15, 2016 at 8:27 PM
Does this help. Your latest invoice notice:
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jonathanReplied on September 15, 2016 at 9:46 PM
From the invoice I found the account/username is keiththirgood
I also sent a login reset to the email. You can reset the login password if you need to.
You can login to the account at https://www.jotform.com/login
Let us know if you need further assistance.