What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Urgent Help. Page redirects and form submissions not working

    Asked by edfl on September 09, 2016 at 10:51 PM

    Hi, we have just had a number of customer complaints raised as the form submissions on any of our forms are not working.  Any time one form needs to redirect to another or when you click submit, the page does not resolve to the required URL and the form does not submit.

    Can you help urgently.

    Thank you.

     

    Page URL:
    https://form.jotform.co/edfl/GMDR

    Screenshot
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    JotForm Support

    Answered by EltonCris on September 09, 2016 at 11:10 PM

    Our sincerest apologies, the problem is now fixed.

    We had a temporary problem with Google Docs integration creating overloads in our server but it should be fine by now.

    Regards!