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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Waiting for proxy tunnel

    Asked by reydesalem on September 10, 2016 at 12:43 AM

    Hello I am new to JotForm i Have the pay account.

    I tested my first 3 forms maybe a dozen times.. as I am creating a paypal form I can not access any forms it say: "Waiting for proxy form." .. Please advise..

    https://form.jotform.co/reydesalem/paypal-secured-payment

    Account "reydesalem"

    Thank you.. AlvaroMartha

     

     

     

     

    Page URL:
    https://form.jotform.co/reydesalem/paypal-secured-payment

    proxy for paypal form JotForm hello
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    JotForm Support

    Answered by Charlie on September 10, 2016 at 02:59 AM

    Hi,

    Could you please provide us a screenshot of what you are seeing? It seems like it is more related to your network, were you using VPN or proxies while filling out the form? I checked your form, filled it out and click the submit button, I was successfully redirected to the Paypal payment page. Here's a screencast of it:

     

    I also searched for the error you are having which is "Waiting for proxy tunnel" and it seems to be related to the browser or computer OS that you are using. I found similar discussion on these link:

    https://productforums.google.com/forum/#!topic/chrome/7Q59kuxhw4Y 

    http://answers.microsoft.com/en-us/ie/forum/ie9-windows_vista/waiting-for-proxy-tunnel/21929554-fa95-4fd5-84ca-aa79734a2d7f 

    https://discussions.apple.com/thread/6826250?start=0&tstart=0 

     

    It seems to be more related to your browser, computer or network. If you could try using a different browser, a different machine and/or connect to a different network to test, please do.

    Let us know how it goes.