What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to transfer the contact's message to my email?

    Asked by asa37 on September 10, 2016 at 05:04 AM

    I created a contact form on JotForm I inserted my site jimdo.
    I do not JotForm successfully configured to receive the message from the contact to my email pro.
    can you help me ?
    thank you.
    best regards

    Page URL:

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    JotForm Support

    Answered by John_Benson on September 10, 2016 at 07:34 AM

    Please try changing the Sender Email to noreply@jotform.com or noreply@formresponse.com. Here's a guide:

    1. Click the Emails button in the Form Builder.

    2. In the Notification area, hover your mouse and click the Edit button.

    3. Go to the Advanced tab, change the Sender Email to noreply@jotform.com or noreply@formresponse.com

    Here's a guide to receive emails using your own SMTP server instead of JotForm's server:  https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Hope that helps. Let us know if you need further assistance. Thank you.