What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cannot update form

    Asked by mpcsalon on September 10, 2016 at 05:35 AM

    Hi I am trying to update one of the forms i created '

  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 10, 2016 at 07:56 AM

    Hello mpcsalon,

    I'm sorry for the trouble caused to you.

    Do you get any error message when you save your form? I did check your account and did not find any issue with that. I was able to edit and save changes in your form. Please check the screenshot below:


    I would suggest you to please sign out from your account and then sign in again before editing your form again. If the issue persists, you may also like to clear your browser cache and see if the issue persists.

    Thank you!