What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why isn't my form is not found?

    Asked by Ludova on September 10, 2016 at 10:45 AM



    I've already made two, and it's still not found. please help...

    Page URL:

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    Answered by Ludova on September 10, 2016 at 10:49 AM

    Please help, I NEED this done in 15 minutes.

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    JotForm Support

    Answered by John_Benson on September 10, 2016 at 03:30 PM

    Your account is currently suspended. It was suspended automatically by our phishing tool. Your form is asking for "Username" which is not allowed here in JotForm. You cannot collect login credentials here. Please check our terms of use.

    I have removed the "Username" field in your form so that I can re-activate your account.

    If you have any questions, let us know. Thank you.