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aslavenAsked on September 10, 2016 at 11:03 AM
The integration with Google sheets is not updating with each new registration. I have tested the sheet by entering new registrations, but nothing is showing in the integrated google sheet. I want to be able to have the registrations on a google sheet so as to share with those collaboration on the event and be aware of all the new registrations.
Andrea Slaven
Page URL: https://form.jotform.com/62533159885971 -
Mike_G JotForm SupportReplied on September 10, 2016 at 4:50 PM
Apologies for any inconvenience this is causing you, however, can you try re-integrating Google Spreadsheet to your form and see if that helps? (Remove the integration first and then integrate it again)
Thank you.
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aslavenReplied on September 10, 2016 at 5:45 PMI have done this several times now. Trashing the original sheet from my drive as well and starting over. It is not working.
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aslavenReplied on September 10, 2016 at 7:46 PMAdded a submission to two of my forms an hour ago. Still not populated in Google sheets.
Sent from my iPhone
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Nik_CReplied on September 11, 2016 at 7:12 AM
I just tested our Google Spreadsheet integration and I wasn't able to replicate this issue. Could you please try again and see how it works since it could be it was a temporary glitch.
Do get back to us if the issue persists.
Thank you!