Why the integration with Google sheets is not updating with each new registration?

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    aslaven
    Asked on September 10, 2016 at 11:03 AM

    The integration with Google sheets is not updating with each new registration.  I have tested the sheet by entering new registrations, but nothing is showing in the integrated google sheet.  I want to be able to have the registrations on a google sheet so as to share with those collaboration on the event and be aware of all the new registrations.

    Andrea Slaven

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    Mike_G
    Answered on September 10, 2016 at 04:50 PM

    Apologies for any inconvenience this is causing you, however, can you try re-integrating Google Spreadsheet to your form and see if that helps? (Remove the integration first and then integrate it again)

    Thank you.

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    aslaven
    Answered on September 10, 2016 at 05:45 PM
    I have done this several times now. Trashing the original sheet from my drive as well and starting over. It is not working.
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    aslaven
    Answered on September 10, 2016 at 07:46 PM
    Added a submission to two of my forms an hour ago. Still not populated in Google sheets.
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    Nik_C
    Answered on September 11, 2016 at 07:12 AM

    I just tested our Google Spreadsheet integration and I wasn't able to replicate this issue. Could you please try again and see how it works since it could be it was a temporary glitch.

    Do get back to us if the issue persists.

    Thank you!