What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I created a form on your site but when I preview it, it says the form is not available.

    Asked by mrdimartino on September 10, 2016 at 11:32 AM



    Please let me know what the problem is.  I also need the html code to place it on my website.


    Thank you.




  • Profile Image
    JotForm Support

    Answered by Mike on September 10, 2016 at 06:38 PM

    Thank you for contacting us.

    Your account was automatically suspended by our anti-phishing filter. Please note that we do not allow collecting sensitive information such as usernames, passwords, credit card details, etc.

    I have removed the password field from your form and re-activated your account.

    If you need any further assistance, please let us know.