What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google sheet integration is not working...

    Asked by aslaven on September 10, 2016 at 12:15 PM

    I see that there are MANY problems with the integration.  I would actually like to talk to a real person instead of just writing and reading forums.   The integration is NOT working.  Unless it is disconnected and reintegrated.  What is the point of that????  I might as well just use google docs, but I have PAID for Jotform to work with google sheets.  EVERY form I create is NOT integrating live with new subscriptions.  You keep telling people it works for you, but it is NOT working in my google drive on any of my forms.  I would APPRECIATE some follow up as this is VERY IMPORTANT to the work I do.  Don't say you have integration if you really don't have integration.  

    Andrea

    Page URL:
    https://form.jotform.com/62493544154963

    Screenshot
    sheet My Forms JotForm create and
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    Answered by aslaven on September 10, 2016 at 04:46 PM

    HOw long does it take before someone answers?????

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    Answered by Irshad on September 11, 2016 at 04:30 AM

    Sorry for the inconvenience. We are currently having a technical issue with Google Spreadsheet integration. There is a delay in transferring the data to the Spreadsheet. Our developers are working to fix that issue.

    I am also able to see, your issue already reported to our development team, on another thread, and we will send you further updates on this issue on your original thread below:

    https://support.jotform.com/answers/929080

    I would also request you to please avoid creating duplicate thread about same issue.

    Thanks.

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    Answered by aslaven on September 22, 2016 at 02:46 PM
    Seems to be working now.
    Sent from my iPhone
    ...
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    Answered by Irshad on September 22, 2016 at 03:08 PM

    We are glad to know, the issue has been resolved.

    If you have any query or need further assistance, feel free to revert back.

    Thanks.