Google sheet integration is not working...

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    aslaven
    Asked on September 10, 2016 at 12:15 PM

    I see that there are MANY problems with the integration.  I would actually like to talk to a real person instead of just writing and reading forums.   The integration is NOT working.  Unless it is disconnected and reintegrated.  What is the point of that????  I might as well just use google docs, but I have PAID for Jotform to work with google sheets.  EVERY form I create is NOT integrating live with new subscriptions.  You keep telling people it works for you, but it is NOT working in my google drive on any of my forms.  I would APPRECIATE some follow up as this is VERY IMPORTANT to the work I do.  Don't say you have integration if you really don't have integration.  

    Andrea

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    aslaven
    Answered on September 10, 2016 at 04:46 PM

    HOw long does it take before someone answers?????

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    Irshad
    Answered on September 11, 2016 at 04:30 AM

    Sorry for the inconvenience. We are currently having a technical issue with Google Spreadsheet integration. There is a delay in transferring the data to the Spreadsheet. Our developers are working to fix that issue.

    I am also able to see, your issue already reported to our development team, on another thread, and we will send you further updates on this issue on your original thread below:

    https://support.jotform.com/answers/929080

    I would also request you to please avoid creating duplicate thread about same issue.

    Thanks.

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    aslaven
    Answered on September 22, 2016 at 02:46 PM
    Seems to be working now.
    Sent from my iPhone
    ...
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    Irshad
    Answered on September 22, 2016 at 03:08 PM

    We are glad to know, the issue has been resolved.

    If you have any query or need further assistance, feel free to revert back.

    Thanks.