PDF Form Creation: headers and some text are not appearing and fields overlapping on PDF form version.

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    NWF_website
    Asked on September 10, 2016 at 04:29 PM

    My form is not being exported correctly. My headers and my text are not appearing on my PDF form. I've exported several times and cannot get the text or headers to appear. How can I get them to export on my form?

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    Nik_C
    Answered on September 11, 2016 at 04:00 AM

    I cloned your form and exported a PDF, but I didn't experience any issue with showing text and headings as you see below:

    If you're still experiencing this issue please give us more details or a screenshot so we can investigate further.

    Thank you.

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    NWF_website
    Answered on September 11, 2016 at 12:25 PM

    I got it to download, but I'm still getting issues. Please see the screenshots. Some questions do not appear next to text boxes. Some text is not in focus. Some fields are black and I can't see what I type.

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    BDAVID
    Answered on September 11, 2016 at 12:43 PM

    Thanks for the screenshots, I tried exporting your form as PDF, but it was not even possible, it just kept spinning: https://www.jotform.com/help/212-How-to-create-a-PDF-form 

    I have forwarded this issue to our second level, you will be updated via this thread when this gets fixed.

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    NWF_website
    Answered on September 16, 2016 at 05:05 PM

    Hi, is there an update on this?

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    Nik_C
    Answered on September 16, 2016 at 06:21 PM

    Unfortunately, we don't have new updates at this time. But rest assured that we will inform you as soon as we receive any news from our developers. 

    Thank you for your patience.