Form not displaying corrrectly in IE8 (with screenshots)

  • Profile Image
    CIWisc
    Asked on April 18, 2012 at 10:07 AM

    Hello,

    I've poured through the forums looking for an answer to this that would apply to me, and have not had any success. 

    My form displays perfectly in Firefox,  but, in IE8, this is how it displays...note that the checkboxes are in one column that is pushed to the right, and that other fields are also pushed to the right...

     

    When I use Firefox to edit the form, it works fine.  However, when trying to edit the form in IE8, I get this message...

     

     

    My form url is http://www.jotform.com/form/13481548602.

     

    I'd appreciate any suggestion that you might have.  I cannot use iframe, this form is not embedded into a website.  Instead, those who use the form access it using the direct link in an internet shortcut on their computer.

    Page URL:
    http://www.jotform.com/form/13481548602

  • Profile Image
    gori-mathew
    Answered on April 18, 2012 at 10:36 AM

    Hi,

    We apologise for what this issue has caused you. I am not actually able to reproduce the same issue. I have used IE8 and FF and the form looks the same no difference at all. The check boxes are appearing in two columns and not one.

    Can you try to clear your browsers cache, logout and relogin to your account and try once more. You

    Lets know if this issue persist.

  • Profile Image
    CIWisc
    Answered on April 18, 2012 at 11:17 AM

    Thank you for your response. 

    Unfortunately, this does not clear the problem.

  • Profile Image
    jeanettebmz
    Answered on April 18, 2012 at 04:49 PM

    Hi

    I have post some tips on this thread

    cheers!

    Jeanette