What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form won't submit

    Asked by dafnaLR on September 11, 2016 at 09:37 AM
    Page URL:
    https://form.jotform.me/62531529266458

    wont submit submission verifier verifier
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    JotForm Support

    Answered by Welvin on September 11, 2016 at 11:24 AM

    Our Submission Verifier App is causing this in your form. There's an error in the app but I cannot replicate it. Please access the app and try to reconnect your form. 

    https://apps.jotform.com/app/submission_verifier 

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    Answered by dafnaLR on September 11, 2016 at 03:55 PM

    sorry, I didn't understad. How to reconnect a form?

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    JotForm Support

    Answered by Jan on September 11, 2016 at 04:27 PM

    Submission Verifier is the app that confirm user's submissions and email. My colleague Welvin suggested to re-do the app integration, here's a guide:

    1. Please open the link: http://subverifier.jotform.io/.

    2. Click the "Launch App" button.

    3. Select the form in the drop down.

    4. Complete the fields and then click the "Generate Link" button.

    Hope that helps. Thank you.

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    Answered by dafnaLR on September 11, 2016 at 05:01 PM

    figured it out. removed the code wigget. thank you anyway :-) 

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    JotForm Support

    Answered by Jan on September 11, 2016 at 05:26 PM

    Glad to hear that. If you need any help, let us know. Thank you.