The submissions are not synced in my MS Excel spreadsheet

  • Profile Image
    Kadofoto
    Asked on September 11, 2016 at 10:12 AM

    The submissions are not synced in my MS Excel spreadsheet.

    Are there issues at the moment?

    I will re-integrate as mentioned above to see if that solves it.

  • Profile Image
    jonathan
    Answered on September 11, 2016 at 10:20 AM

    I assume this was your form https://www.jotformeu.com/form/32985246556365

    I test downloading the Excel submission data of your form and I was able to do so successfully.

    User guide:  How-to-Export-Form-Data-to-Excel

     

    Can you please try again. If possible try also using a different browser like Chrome or Firefox.

    Hope this help. Let us know if issue still persist.

  • Profile Image
    Kadofoto
    Answered on September 15, 2016 at 02:54 PM

    Hello,

    After 1 day it was working well again.

    Thanks!

  • Profile Image
    Jim_R
    Answered on September 15, 2016 at 05:32 PM

    Great - Thanks for taking your time keeping us posted. In case it happens again, please inform us on this same thread.