- JotForm SupportjonathanAnswered on September 11, 2016 at 10:20 AM
I assume this was your form https://www.jotformeu.com/form/32985246556365
I test downloading the Excel submission data of your form and I was able to do so successfully.
User guide: How-to-Export-Form-Data-to-Excel
Can you please try again. If possible try also using a different browser like Chrome or Firefox.
Hope this help. Let us know if issue still persist.
- KadofotoAnswered on September 15, 2016 at 02:54 PM
After 1 day it was working well again.
- JotForm SupportJim_RAnswered on September 15, 2016 at 05:32 PM
Great - Thanks for taking your time keeping us posted. In case it happens again, please inform us on this same thread.