redirect to website after submission

  • eddarsom
    Asked on September 11, 2016 at 11:35 AM

    I set up to redirect after submission to go directly to my website

     

    This is what I entered: https://www.myatmdream.com/

     

    When I did a test I got an error page that said unable to connect

     

    I tried the same website info with myatmdream.com independently and no problem

  • David JotForm Support Manager
    Replied on September 11, 2016 at 12:05 PM

    I got that error too, when trying to access the page directly through the URL you have shared. So, the problem is the page. 

    redirect to website after submission Image 1 Screenshot 20

    Let us know if you have more questions.

  • eddarsom
    Replied on September 11, 2016 at 2:45 PM
    Thanks for your reply
    However when you enter that same webpage on its own the link works
    That's why I was wondering if there was something wrong with the jotform
    redirect
    ...
  • Support_Management Jotform Support
    Replied on September 11, 2016 at 3:21 PM

    Hello, there's nothing wrong with the Thank You page redirect. What David implied on his previous reply was that visiting the same page you posted on your question won't load when viewed as is.

    I also encountered the same error when I tried the link you posted. So I fiddled around your URL and found out that you're not using https.

    So to fix it, just update your THANK YOU page URL from https://www.myatmdream.com/ to http://www.myatmdream.com/ and it should work.