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eddarsomAsked on September 11, 2016 at 11:35 AM
I set up to redirect after submission to go directly to my website
This is what I entered: https://www.myatmdream.com/
When I did a test I got an error page that said unable to connect
I tried the same website info with myatmdream.com independently and no problem
Page URL: https://form.jotform.com/62454246998167 -
David JotForm Support ManagerReplied on September 11, 2016 at 12:05 PM
I got that error too, when trying to access the page directly through the URL you have shared. So, the problem is the page.
Let us know if you have more questions.
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eddarsomReplied on September 11, 2016 at 2:45 PMThanks for your reply
However when you enter that same webpage on its own the link works
That's why I was wondering if there was something wrong with the jotform
redirect
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Support_Management Jotform SupportReplied on September 11, 2016 at 3:21 PM
Hello, there's nothing wrong with the Thank You page redirect. What David implied on his previous reply was that visiting the same page you posted on your question won't load when viewed as is.
I also encountered the same error when I tried the link you posted. So I fiddled around your URL and found out that you're not using https.
So to fix it, just update your THANK YOU page URL from https://www.myatmdream.com/ to http://www.myatmdream.com/ and it should work.