- DabsterAsked on April 18, 2012 at 11:21 AM
I'm having a little problem with one of the conditions that is not working as I wanted to.
The problem is on the 6th page where I set a condition to when the last field is filled (wich is set as "Required") then after the user click on the "Next" button, it jumps to page 8 (the last page).
But that's not what is happening, it ignores the condition and goes to the page 7 and the most weird thing is that when I go back to page 6 and click on the "next" button again, it works!
Please, I need this form as soon as possible. Hope you guys can help me :). Thx in advance
- DabsterAnswered on April 18, 2012 at 01:28 PM
- DabsterAnswered on April 18, 2012 at 01:45 PM
- DabsterAnswered on April 18, 2012 at 03:09 PM
Well, after doing a bunch of tests I discovered what was wrong with the form. It wasnt the condition neither the new tab.
It was just a matter of "Click" or tap "Enter"!
After I fill the last field and click on the "Next" button the condition works, but if I run to the "Next" button by using the "Tab" key of the keyboard and press "Enter" the condition doesnt work!
Thats not a big problem that needs to be fixed in a hurry but if the user is a person who doesnt have a mouse to run through the pages of the form or even likes to use the keyboard to instead of mouse (like me), he/she will just see the page he wasnt supposed to see. But i think you guys could do somethin for that doesnt happen.
Well, thanks anyways, I'm just tryin to make your product greater than it already is :)
- JotForm SupportGoldoAnswered on April 18, 2012 at 05:34 PM
Please provide us the Form ID so that we can check. Thanks for letting us know about this.
- DabsterAnswered on April 19, 2012 at 08:44 AM
Ok, here it is,
You're welcome. :)
- JotForm SupportliyamAnswered on April 19, 2012 at 10:24 AM
Hello, Dabster. I was able to replicate the problem so I have reported this to the development team. They will respond to this thread as soon as there are updates.
Thank you for your patience.