- JotForm SupportjonathanAnswered on September 11, 2016 at 07:08 PM
I am sorry the description of the problem is not really clear, so I could not immediately come up with a resolution. Please provide clarity.
What I understand so far is, you are saying that you cannot open/load the google spreadsheet.
The issue might not be related to the JotForm Form Builder. It could be just your google docs account.
To integrate the form to google spreadsheet, please follow this user guide:
Hope this work. Let us know if issue persist.