JotForm is not adding subscribers to a group

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    tmarshall22
    Asked on September 11, 2016 at 09:41 PM

    The new subscriber is added to Mailchimp, but they are not added tp the group.  I have the group selected in the JotForm integration.

     

     

    If you visit the website, click on the computer image to subscribe for testing.

    thanks

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    Chriistian
    Answered on September 11, 2016 at 11:52 PM

    Can you try to re-integrate your Mailchimp Integration (remove current integration and integrate again) and see if this will fix the issue? I have also cleared your form cache to refresh your form on our servers. 

     

    Do let us know if the issue still persists.
    Regards.