What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have been trying to reset password but I never receive the link to do so

    Asked by Saul Goodwin  on September 12, 2016 at 05:44 AM
    reset password
  • Profile Image
    JotForm Support

    Answered by Welvin on September 12, 2016 at 07:38 AM

    Are you referring to the account propertyshot? If not, share with us a form that is created using that account so we can trace it or let us know the registered email address. 

  • Profile Image

    Answered by Saul Goodwin  on September 12, 2016 at 08:45 AM
    yes from property shot
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on September 12, 2016 at 10:05 AM

    The account is using the ************** email. I have initiated the password reset. Please check the inbox of this email address for the reset email.