- pirtproductsAsked on September 12, 2016 at 07:47 AM
Every time someone submits a form it does not go through.
- IrshadAnswered on September 12, 2016 at 10:11 AM
I have checked your recent form: https://www.jotform.com/51040393884153. And successfuly made a test submission on your form.
I am also able to see that submission on Submission report page:
If you are not receiving email notification of Form submissions, then please make sure you white-list our Jotmails ip addresses and domains. Or ask your email service provider to do it.
Also please check the below URL, which explains, how to setup email alerts to prevent email bouncing related issues:
If you have any query, or need further assistance, feel free to revert back.
- pirtproductsAnswered on September 12, 2016 at 10:46 AMThank you. It seems before I was able to update form on the JotForm website
and it would automatically update on our website but now we have to update
the source code everytime we make a change.
Which we do not mind at all we love your service and are looking into your
paid services soon. Thank you for testing and confirming the submission
- IrshadAnswered on September 12, 2016 at 11:04 AM
You are most welcome.
Feel free to contact us if you have any other question.