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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PayPal Express: Why it redirects to a blank screen instead of payment page?

    Asked by David  on September 12, 2016 at 09:07 AM

    Filling out Amazon vetting form. taken to https://submit.jotformpro.com/submit/51694649381972/ which presents a blank screen. How do I continue to Paypal and pay the fee?

     

    David

    Page URL:
    https://submit.jotformpro.com/submit/51694649381972/

    Screenshot
    and how can't how do i
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    JotForm Support

    Answered by Kevin_G on September 12, 2016 at 10:47 AM

    I have tested your form and I can see the blank screen showing after clicking the submit button, I have cloned your form and integrated it with PayPal Express and it worked, I got this when clicked on the submit button:

    I would suggest you to try re-integrating your form, here is a guide that will help you to properly configure the integration, please make sure all is set up like in the guide: Configuring-PayPal-Express-Integration

    Do let us know how it goes.