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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    PayPal Express: Why it redirects to a blank screen instead of payment page?

    Asked by David  on September 12, 2016 at 09:07 AM

    Filling out Amazon vetting form. taken to https://submit.jotformpro.com/submit/51694649381972/ which presents a blank screen. How do I continue to Paypal and pay the fee?



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    JotForm Support

    Answered by Kevin_G on September 12, 2016 at 10:47 AM

    I have tested your form and I can see the blank screen showing after clicking the submit button, I have cloned your form and integrated it with PayPal Express and it worked, I got this when clicked on the submit button:

    I would suggest you to try re-integrating your form, here is a guide that will help you to properly configure the integration, please make sure all is set up like in the guide: Configuring-PayPal-Express-Integration

    Do let us know how it goes.