What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How may I delete one product option for sale without deleting my entire box with sale items?

    Asked by jerryboyce on September 12, 2016 at 09:10 AM
    Page URL:

  • Profile Image
    JotForm Support

    Answered by Jan on September 12, 2016 at 10:50 AM

    You can delete an item in the Products section of the payment wizard. Here's a guide:

    1. Select the payment field and then click the wand icon.

    2. Press the Next button until you are in the Products page.

    3. In the Products page, select the product and then click the "Delete Product" button.

    4. When you're done, press next and complete the payment.


    Hope that helps. Thank you.

  • Profile Image

    Answered by jerryboyce on September 12, 2016 at 12:46 PM
    Thank you.
    1. Also, when I go to preview, I need to update the date that it provides within an alert. How do I update that date?

    2. How may I do a test submission with 3 of my coworkers to ensure that the form looks good and is working properly?

    Jerry Boyce Jr.
    RMJJ Administration Support and Communications
    Mecklenburg County Clerk of Superior Court
    832 E. 4th Street Charlotte, North Carolina 28202 (704) 686-0528 T
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 12, 2016 at 02:02 PM

    Hello Jerry,

    I have moved your unrelated question to new threads and you will be answered here:

    #1. https://www.jotform.com/answers/930160 

    #2. https://www.jotform.com/answers/930174 

    Thank you!