- BAMMERSAsked on September 12, 2016 at 11:58 AM
Hello, I received the following message in my email account:
You have currently reached the limits of your account. Your forms are disabled now.
Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
Thanks for using JotForm,
Is it possible to recover the information from those forms disabled? Maybe upgrading my account?
Thanks for your help.
- JotForm SupportdavidAnswered on September 12, 2016 at 01:01 PM
I checked your account and it is currently well under all its limits. Your form should be accepting new submissions without issue. If your forms were disabled for a period of time, they would not have been accepting new submissions. There would be no data for that time.