- JenlamparmerAsked on September 12, 2016 at 01:08 PM
We made a JofForm to gather submissions for an art exhibition. I keep getting the message that my pdf download of submissions has failed.
I need to download all the submissions with images and sizes of artwork. What could be preventing this? And is there another method to download?
- JotForm SupportNik_CAnswered on September 12, 2016 at 02:36 PM
I just tested downloading of submissions and I wasn't abele to replicate this issue:
Could you please try again since it was probably just a temporary glitch.
Do get back to us if the issue still persists.
We'll wait for your response.
- centerforentrepreneurshipAnswered on October 11, 2016 at 02:13 PM
Same problem on a form of mine: Downloading submissions between 0 and 20 failed.
- JotForm SupportKevin_GAnswered on October 11, 2016 at 03:41 PM
In order to properly assist you I have moved your comment to another thread, it can be found here: https://www.jotform.com/answers/957468
We will assist you on that thread as soon as possible.