- plexmicroAsked on April 18, 2012 at 03:09 PM
I have integrated my form with dropbox. Images are uploaded successfully, but the PDF uploaded to my dropbox account is empty.
I have checked with multiple forms, to different dropbox accounts - and they all just create an empty PDF file inside the dtopbox account folder.
Is this correct, or should the PDF contain the entry details?
- JotForm SupportGoldoAnswered on April 18, 2012 at 03:16 PM
I have checked dropbox to some of my forms and seems to work fine.
Try removing the current dropbox intergration, and re-integrate. Let me know if that works for you.
- plexmicroAnswered on April 18, 2012 at 04:39 PM
I managed to fix the problem, which is why it is working now. I went to Submissions (form responses) > Manage Integration and changed the "subfolder creation" field to Unique ID (it also works if I remove the subfolder creation completely)