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Form Says "Please Wait".Asked by jpehrler on September 12, 2016 at 02:15 PM
My form https://www.jotform.com//?formID=62064389181156 when the info is completed and SUBMIT button is selected, shows the message "Please Wait." Then nothing happens.
I fixed it, but it appears that the Thank You message is being cut-off.
I cloned your form to test and it and the thank you page is not cut off:
If the thank you page is cut off in your embedded for, try replacing your oEmbed for with your forms iFrame code:
You can set the height of the frame by adjusting the value in the embed code:
W/iFrame, there is no background image. Also, the Thank you message shows the full background image, but it's repeated :)
Please try changing the height of the Thank you page to 450px so that it should be displaying properly.
If this doesn't work, you may embed the form using the iframe embed method. I see that the background image is being loaded from your WordPress images and it is not loading since it is trying to load using https. To resolve the background image, please try uploading the background image to JotForm rather using the direct link from your WordPress images.
Also, please inject the following CSS code to your JotForm so that the background image is not repeated.
Hope this information helps! Please get back to us if you need any further assistance. We will be happy to assist.
I uploaded the image and then added the iframe code to the site. Working better. Image is visible, but with the css, here is what I get in the thank you (btw, adding height 500px !important;" to the existing code did nothing--it would not even save)
Please inject the custom css code below to make the image cover the entire page.
height: 100% !important;
If you need further assistance, please let us know.