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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Receiving completed forms

    Asked by rgispert on September 12, 2016 at 05:46 PM

    Hello,

    My clients are getting the appropriate forms, filling them out, and sending them back to me. The trouble is that I not getting them back. Is this a email address issue? 

    Page URL:
    https://form.jotform.com/rgispert/Profile

    receiving hello and email Getting
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    JotForm Support

    Answered by liyam on September 12, 2016 at 09:04 PM

    Hello,

    I saw your email rob@qlcnow.com in the bounce list, which I have now removed. So once you receive forms, you should be able to get them to your inbox.

    It appears that your mail server rejected the email for some reason. Anyhow, I also noticed that you have changed your email to a gmail account. Can you confirm that this problem has been fixed now?

    Thanks.