What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I be notified of and emailed the forms that clients have filled out and submitted?

    Asked by khspiritualdirection on September 12, 2016 at 05:52 PM

    I have filled out two forms as a test to see if I would be notified via email that a form had been submitted through my website.  While my email address is in JotForm, I am not receiving any email notifications when the forms are filled out (even though the filled out forms show up when logged into JotForm).  I want to receive these notifications using the email address I used to sign up for JotForm.

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    JotForm Support

    Answered by Kiran on September 12, 2016 at 09:14 PM

    I see that your email address is in our bounce list and so you are not receiving emails to this address. I have now removed it from the bounce list. Please check and let us know if you are still not receiving emails to this address. We will be happy to assist you further. 

    Also, please check the following guide that can help you with troubleshooting email delivery issues.


    Thank you!