How can I be notified of and emailed the forms that clients have filled out and submitted?

  • khspiritualdirection
    Asked on September 12, 2016 at 5:52 PM

    I have filled out two forms as a test to see if I would be notified via email that a form had been submitted through my website.  While my email address is in JotForm, I am not receiving any email notifications when the forms are filled out (even though the filled out forms show up when logged into JotForm).  I want to receive these notifications using the email address I used to sign up for JotForm.

  • Kiran Support Team Lead
    Replied on September 12, 2016 at 9:14 PM

    I see that your email address is in our bounce list and so you are not receiving emails to this address. I have now removed it from the bounce list. Please check and let us know if you are still not receiving emails to this address. We will be happy to assist you further. 

    Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Thank you!