What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is not forwarding data to Dropbox

    Asked by swurvradio on September 12, 2016 at 06:22 PM

    My form Paid Promo is not syncing with dropbox. someone just filled out the form and it isn't showing up in dropbox. 

  • Profile Image
    JotForm Support

    Answered by Mike on September 12, 2016 at 09:29 PM

    We had some issues with waiting jobs in queue on the backend today, but it was supposed to be fixed.

    I have just tried the Dropbox integration on a test form, and it worked properly.

    Could you test your form to see if the issue is fixed?

  • Profile Image

    Answered by swurvradio on September 12, 2016 at 10:30 PM

    However...I don't see your form submission in dropbox. 

  • Profile Image
    JotForm Support

    Answered by Chriistian on September 13, 2016 at 02:16 AM

    My colleague's test submission was on his own separate test form, so you will not see his submission in your dropbox. Nevertheless, I have sent a submission to your Paid Promo form so you can check your Dropbox folder again. If my submission is not in your Dropbox folder, please let us know.
    Thank you.