Form is not forwarding data to Dropbox

  • swurvradio
    Asked on September 12, 2016 at 6:22 PM

    My form Paid Promo is not syncing with dropbox. someone just filled out the form and it isn't showing up in dropbox. 

  • Mike
    Replied on September 12, 2016 at 9:29 PM

    We had some issues with waiting jobs in queue on the backend today, but it was supposed to be fixed.

    I have just tried the Dropbox integration on a test form, and it worked properly.

    Could you test your form to see if the issue is fixed?

  • swurvradio
    Replied on September 12, 2016 at 10:30 PM

    However...I don't see your form submission in dropbox. 

  • Chriistian Jotform Support
    Replied on September 13, 2016 at 2:16 AM

    My colleague's test submission was on his own separate test form, so you will not see his submission in your dropbox. Nevertheless, I have sent a submission to your Paid Promo form so you can check your Dropbox folder again. If my submission is not in your Dropbox folder, please let us know.
    Thank you.