- kenpaqAsked on September 12, 2016 at 07:20 PM
The tests used to forward to me, but for a long time now I haven't received any. When someone lets me know that they have submitted the test, I need to jot to my jotform account and find it on that database. Thanks for your help with this. My email address is firstname.lastname@example.org or email@example.com
- JotForm SupportChriistianAnswered on September 12, 2016 at 10:33 PM
Your email address firstname.lastname@example.org was added to the bounce list, which is why you are unable to receive the emails there. I have now removed the email address from the bounce list so you should receive the next email notifications successfully.
To prevent further bouncing related issues, please follow our guide here: How to Prevent Email Bouncing Related Issues. You can also check out our other guide on How to Remove Your Email Address from Bounce List in case your other emails are unable to receive the notifications.