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    Is it possible to send emails based on user input?

    Asked by Matt  on September 12, 2016 at 07:39 PM


    I am wondering if there is a way to configure a form so that notification emails are sent to different addresses depending on what a user inputs in a form.

    For instance, in a contact form, if a user selects 2 departments from a list, is there a way to have the notification go to only the heads of those 2 departments?



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    JotForm Support

    Answered by Jim_R on September 12, 2016 at 10:53 PM

    Hello Matt, you can achieve this by using Conditional Logic. We have a detailed guide on How-to-Send-Email-Based-on-Selection 

    To sum that up, your general workflow would be as follows:

    1. Create multiple Email Notifications (notifier) that you want to be sent out per dept

    2. You setup your condition associated with the field (e.g. if a user selects a dept from a list)

    3. Set the notifiers to the condition you created respectively

    Give it a spin and don't hesitate to let us know if you stumble upon an issue along the way.