My jot form doesnt seem to be enabled

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    nirvman
    Asked on September 12, 2016 at 10:38 PM

    I try to preview it and it says disabled. In the preferences it is enabled.

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    liyam
    Answered on September 13, 2016 at 02:38 AM

    Hello nirvman,

    I see that your account was automatically suspended and the cause of it is because of the word "Credit Card" on the header of your form.

    I have reactivated your account since it's a false positive (since you're using  Stripe to receive payments). But I would recommend to not use the word on your title. This is because it's causing your form to be flagged and your account to be auto-suspended.

    If you need further clarification or you need assistance on the matter, please let us know.

    Thanks.