We are not receiving emails to one of our email domains on Office 365

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    agaalastair
    Asked on September 13, 2016 at 04:19 AM

    Hi, we're not receiving emails to one of our email domains on Office 365. We've added your IPs into our allow list but still have nothing!

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    Welvin
    Answered on September 13, 2016 at 09:01 AM

    The recipient of your last form ID was placed to our bounce list. I've fixed this already so please try it again. I would also suggest adding noreply@jotform.com to your contact or safe sender list on top of whitelisting our IP Addresses and Sending Domains. 

    The PDF Attachment is also enabled in your form. You may consider checking if your Office 365 accepts attachments, especially from Jotform.