What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Website issues?

    Asked by Colin on September 13, 2016 at 05:42 AM

    Hello, I'm accessing jotform.com from the UK and and having great issues in signing in

    I've had the issues since yesterday

    Have you got some technical problems at the moment?

    I've tried a few different browsers and also tried on my iPad, PC and Mac laptop

     

    Screenshot
    JotForm ipad pc different
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    JotForm Support

    Answered by liyam on September 13, 2016 at 09:39 AM

    Hello Colin,

    Can you try clearing your browser's cache and try again? This might be a minor glitch due to failed downloading of scripts to your browser from the server resulting to lost layout as how it appears on your screenshot.

    If the problem persists, can you check on the console (press F12 key) and see if there are issues with specific domains that might be the cause of the loading failure?  Here's a sample screenshot of the browser's console after pressing F12.

    We'll look forward to your updates.

    Thanks.