- autoeurostandartAsked on September 13, 2016 at 06:10 AM
Good afternoon. I'm exhausted by showing the number of forms. Message (You're out of form views!). But it was an accident, 100 views per month I still will be enough. How do I know when to start a new period, and again I'll get 100 free views? Thank you.
- JotForm SupportJanAnswered on September 13, 2016 at 10:12 AM
As a Free plan user, you actually have 1000 form views per month and not 100. The form views counter resets every first day of the month. So your form views will reset on October 1, 2016.
Please check our pricing page for more information.
If you have any questions, let us know. Thank you.
- autoeurostandartAnswered on September 13, 2016 at 12:23 PM
1000 views in 13 days from the beginning of the month? It is very strange, how so?.. Is there any statistic shows the forms in your service?
- JotForm SupportJanAnswered on September 13, 2016 at 12:59 PM
According to Form Analytics, this form (https://www.jotformeu.com/form/62345505693358) was viewed 1,416 times in the month of September. Here's the blog post on how to access the Form Analytics: Introducing-Form-Analytics.
Please check this guide to know more about Form Views: Form-View-Limits-What-is-it-all-about.
Hope that helps. Thank you.
- JotForm SupportBJoannaAnswered on December 01, 2016 at 01:41 AM
Form view counter and submission counter are now reset considering that it's 1st December. I have checked and your account is active.
Feel free to contact us if you have any other questions.