What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I know when to start a new free period?

    Asked by autoeurostandart on September 13, 2016 at 06:10 AM

    Good afternoon. I'm exhausted by showing the number of forms. Message (You're out of form views!). But it was an accident, 100 views per month I still will be enough. How do I know when to start a new period, and again I'll get 100 free views? Thank you.

    start how a how do i
  • Profile Image
    JotForm Support

    Answered by Jan on September 13, 2016 at 10:12 AM

    As a Free plan user, you actually have 1000 form views per month and not 100. The form views counter resets every first day of the month. So your form views will reset on October 1, 2016.

    Please check our pricing page for more information.

    If you have any questions, let us know. Thank you.

  • Profile Image

    Answered by autoeurostandart on September 13, 2016 at 12:23 PM

    1000 views in 13 days from the beginning of the month? It is very strange, how so?.. Is there any statistic shows the forms in your service?

  • Profile Image
    JotForm Support

    Answered by Jan on September 13, 2016 at 12:59 PM

    According to Form Analytics, this form (https://www.jotformeu.com/form/62345505693358) was viewed 1,416 times in the month of September. Here's the blog post on how to access the Form Analytics: Introducing-Form-Analytics.

    Please check this guide to know more about Form Views: Form-View-Limits-What-is-it-all-about.

    Hope that helps. Thank you.

  • Profile Image

    Answered by   on November 30, 2016 at 09:06 PM

    its 1 December 2016 Sir, when it will be reset? 1 saw on form analitics my form started to be filled in 30 Oct.

  • Profile Image
    JotForm Support

    Answered by BJoanna on December 01, 2016 at 01:41 AM

    Form view counter and submission counter are now reset considering that it's 1st December. I have checked and your account is active. 

    Feel free to contact us if you have any other questions.