What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I would like a PDF once submitted

    Asked by ereproperty on September 13, 2016 at 06:44 AM



    How do I make sure a PDF version of a submitted form is emailed through & stored as well?




  • Profile Image
    JotForm Support

    Answered by John_Benson on September 13, 2016 at 10:46 AM

    First, you need to make sure that the PDF attachment option is enabled in the Notification or Autoresponder. After that, you need to test the functionality by manually opening and completing your form. Check your email and verify if you received the autoresponder with the attached PDF or not.

    We don't have a way to check if the form submitter received the autoresponder or not. We only have a mail logs that shows the emails being sent to your account. Here's a guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History.

    Form submissions are being stored on our servers. You can check it in the Submissions page where you can export it to a PDF file. Please refer to this guide: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF.

    Let us know if you need further assistance. Thank you.