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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why does the receiver get a copy of the form they completed

    Asked by genevate on September 13, 2016 at 10:41 AM
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    JotForm Support

    Answered by liyam on September 13, 2016 at 12:12 PM


    Forms have email alerts included with them. There are also two types of email alerts:

    1) Email Notification/Notifier - emails received by the form owner. He gets notified once he receives a submission

    2) Email Autoresponder - emails received by the person who sent the form. This is usually associated to the email address field in the form. So if the form user (person who submitted the form) makes a submission, he gets informed that the submission was sent accordingly.

    You can learn more about email alerts from this guide: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings 

    If you have questions or if you need further clarification on this, please let us know. We'll be more than happy to assist.