Why my form is disabled?

  • nirvman
    Asked on September 13, 2016 at 11:21 AM

    all the forms i make say disabled. look!

  • Support_Management Jotform Support
    Replied on September 13, 2016 at 12:37 PM

    I'm seeing a colleague of mine already advised you to change and rename your Form Titles because the word "Credit Card" triggers our automated anti-phishing detector.

    Since your form uses Stripe as the payment processor, I have now reactivated your account. Please consider changing your form's Page Title and Header as suggested on your previous thread

    Why my form is disabled? Image 1 Screenshot 20

    In case you need assistance on how to change your Form's Page Title, refer to this quick guide on How-to-Change-the-Form-Title-Shown-in-the-Browser-Page-Tab 

    Your forms should be active by now and if you're still seeing it as disabled, kindly let us know.

  • nirvman
    Replied on September 13, 2016 at 1:46 PM
    OK so why is this form not working??
    https://form.jotform.com/62558899256173
    ...
  • Support_Management Jotform Support
    Replied on September 13, 2016 at 2:34 PM

    Sorry for the trouble, your account was autosuspended once again. I have taken the liberty of whitelisting the forms that triggered this to prevent your account from being autosuspended again.

    I checked your form one more time before sending this reply and it should be up and running now

    Why my form is disabled? Image 1 Screenshot 20

  • nirvman
    Replied on September 13, 2016 at 2:45 PM
    This form also isnt working, why? What am i doing wrong
    https://form.jotform.com/62561538058157
    ...
  • Support_Management Jotform Support
    Replied on September 13, 2016 at 2:54 PM

    You're not doing anything wrong, just reload the form and you should see it works. Here's how it looked like from my end:

    Why my form is disabled? Image 1 Screenshot 20

  • nirvman
    Replied on September 14, 2016 at 12:46 PM
    Is there a way to do a confirmation page..
    So when someone says they want to donate 50 dollars, there is a second page
    confirming that amount before they hit send?

    ...
  • Nik_C
    Replied on September 14, 2016 at 1:54 PM

    @nirvman

    I opened a separate thread for your question since it is unrelated to the original issue in this thread. 

    We will attend it in this thread.

    Thank you!

  • nirvman
    Replied on September 14, 2016 at 2:46 PM
    Ok looking forward to response
    ...
  • Support_Management Jotform Support
    Replied on September 14, 2016 at 4:08 PM

    I'm seeing my Welvin already addressed your concern on the thread created by Nik.

    If you have followup questions, please open this page https://www.jotform.com/answers/932255 and reply from there.

  • nirvman
    Replied on September 17, 2016 at 10:45 AM
    Can you please apply non profit status to my account. We are a synagague.
    Then I can sign up for the paid memberships.

    ...
  • Support_Management Jotform Support
    Replied on September 17, 2016 at 12:37 PM

    I have moved your last question to a separate thread https://www.jotform.com/answers/934922 and we'll have it addressed there shortly.

    Please open a new thread for each and every unique issue/question you raise so we can better assist you. We strive to stick with 1 topic per thread to avoid confusion.