What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We are getting an error when downloading the PDF copy of a submission

    Asked by lakarleasing on September 13, 2016 at 11:47 AM
    Another question is, last submission the pdf file that are sent to us we dont get any text,

     

    "

    Error

    We couldn't find the submission you are looking for on our servers.

     

    "

    submission pdf pdf error
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    JotForm Support

    Answered by Welvin on September 13, 2016 at 11:53 AM

    I think you have the incorrect link. The PDF download worked for me. Please try it with this link: https://www.jotform.com/pdf-submission/349574367438291883